Pre-launch. Lyassist opens soon: reserve your place.
The easy AI assistant for service pros
Lya answers, recognises your customers, qualifies requests, books appointments and even prepares your quotes.
Who is it for?
Lya knows the emergencies and questions of your trade. Plumbers lead the way, the others follow.
Listen to Lya
An example call with Lya’s voice. At the end, the request is filed, ready for you to call back.
The audio example is in French.
Incoming call
Lya answers for your business
A request comes in. Lya does the rest.
01 · Capture
02 · Understand
03 · Pass on
A day on your line
An appointment, a call, a returning customer, a smart time slot, your approval, the summary in your pocket. Follow the journey, or click a step.
Calendar
Status
On site · until 12:00
Calendar · today
08:00 – 12:00 · Water heater replacement
Montreuil · Mr Petit
Lya answers your calls and WhatsApp during the job.
Calendar
Status
On site · until 12:00
Calendar · today
08:00 – 12:00 · Water heater replacement
Montreuil · Mr Petit
Lya answers your calls and WhatsApp during the job.
A recorded example, with Lya’s voice.
A real workspace
Every call or message becomes a request: the customer, the need, the channel, what is left to do. On your phone or your computer.
Hello Marc
+ New requestIn practice
The promise
“I finish my job. Lya takes care of the phone, the messages and the next appointment.”
Practical, useful, down to earth. That is all Lya needs to be.
24/7
Requests are taken even when you are driving, sleeping or under a sink.
1 single list
Calls and WhatsApp together in the same customer history, with what is left to do.
Do the maths
Every month, unanswered
€660
Lyassist pays for itself in about 4 days
Three ways to hire Lya
Start where you lose the most time. Keep your way of working: Lya adapts to your number, your calendar and your customers.
No smartphone? The Receptionist works without an app: SMS or email, plus access from your computer.
It is too expensive for meTrust
Your customers and your data are never sold. Deletion on request.
Your calls, messages and requests stay on servers in the European Union.
Lya always introduces herself as an AI assistant. She never promises a price or a time.
No banner to close: audience measurement is exempt from consent.
Setup
Company and trade · Your area · Your opening hours
The channels: calls, WhatsApp, e-mail, website · Chatbot, Receptionist or Pro Secretary · Account and payment at the end
Her first name and voice · Formal or casual with you · A demo in your business name
Forward your mobile to Lya · Calendar, WhatsApp, e-mail connected · A test: your first enquiry
Activation depends on line validation. No subscription is charged while you wait.
Calls, messages and appointments land in the same place, with what is left to do.
On your phone or your computer. The app is optional for the Receptionist.
Questions
The quickest demo: call Lya.
Listen to an example call, then try it with your own rules.
When you do not pick up, or as soon as you switch her on (on site, out of hours, all the time), the call goes to Lya. She introduces herself as your business assistant, understands the need, asks your trade’s questions and passes you a clear request.
To an assistant who says what she is, with a natural voice and short sentences. She never pretends to be you, and she always offers a call back from you.
She never promises a price or a time: she takes notes and passes them on. If a call is outside her scope, she takes the details and lets you know. You can also set her to never answer without your approval.
If you allow it. She only sees your free slots, never your other customers, suggests a quote visit and you confirm it with one tap. Google Calendar and Outlook are supported.
You mark them once. Lya then recognises the number and does what you set for them: put them through, take a message, or do nothing.
Yes. You forward your mobile to Lya with an operator code the app gives you. Your number, your line and your operator do not change. You switch off the forwarding whenever you like, with one code.
Call forwarding exists with Orange, SFR, Bouygues, Free and the operators using their networks. The app shows the code to dial for yours, and a test call to check.
A few minutes, no equipment: your business, your trade, your rules, then the forwarding code. WhatsApp and the calendar connect later, at your own pace.
You pick up as usual: Lya only takes what you do not, or only when you switch her on. An “On site” button is enough.
You keep your usual WhatsApp Business. Lya replies when you are busy, after a delay you set, and stops as soon as you take the conversation back.
Only what you have allowed: acknowledge receipt, ask the trade questions, suggest a visit. Each reply can go through your approval before it is sent.
A monthly subscription with no commitment, minutes included, no equipment or setup fee. The Receptionist costs €119 HT per month. No hidden fees.
Yes: you switch off the forwarding, cancel in the app, and your data is deleted on request.
The next step: your mobile number moved to Lya, all your calls and texts visible, incoming and outgoing, customer follow-up, reminders, quotes. It is opening gradually: reserve your place and we will let you know.
In the European Union. Your customers stay your customers: nothing is sold, nothing is used to canvass anyone.
She transcribes what the request needs (need, place, urgency, contact details). You can delete a contact, a request or all your data at any time.
A customer calls, Lya qualifies, suggests a visit and passes the request on to you. You play the customer, you see the result.
